How To Choose The Best NDIS Plan Manager?

Image presents How To Choose The Best NDIS Plan Manager

Feeling lost in the NDIS maze? Especially when it comes to managing your funding. A qualified NDIS plan manager can be your lifesaver. But with a sea of options, how do you find the best NDIS plan manager? This guide will equip you with the knowledge and tools to choose the plan manager who empowers you to maximise your NDIS potential.

Who can benefit from an NDIS plan manager?

An NDIS plan manager can be a valuable asset for a wide range of participants. Here are some situations where their services can be particularly helpful:

Image presents Who can benefit from an NDIS plan manager

  • Feeling overwhelmed by paperwork and financial management: Juggling invoices, payments, and budget tracking can be a significant burden. A plan manager takes care of these tasks, freeing you up to focus on achieving your goals.
  • Limited time or difficulty managing finances: If you have a busy schedule or find financial management challenging, a plan manager can streamline the process and ensure your funds are used effectively.
  • Complex support needs: If your NDIS plan involves multiple providers and services, a plan manager can handle the logistics and ensure everything runs smoothly.
  • Lack of confidence navigating the NDIS: A plan manager can provide guidance and support throughout your NDIS journey, answering questions and advocating for your needs.

Ultimately, anyone who wants to maximise their NDIS experience and minimise administrative stress can benefit from using the best NDIS plan manager.

What services do NDIS plan managers offer?

NDIS plan managers provide a range of essential services, including:

  • Finding and sourcing providers: They can help you find qualified providers who meet your specific needs and budget.
  • Managing your NDIS budget: They’ll track your spending, pay invoices on your behalf, and ensure you stay within your funding allocation.
  • Preparing financial reports: They’ll provide regular reports on your plan expenditure, giving you a clear picture of your finances.
  • Handling complaints and resolving issues: If you have any problems with a provider, your plan manager can intervene and advocate on your behalf.
  • Liaising with the NDIA: They can handle communication with the National Disability Insurance Agency (NDIA) on your behalf.

By taking care of these tasks, the NDIS plan manager allows you to focus on what truly matters – achieving your goals and living life to the fullest.

When should you consider hiring a plan manager?

The decision to hire a plan manager is a personal one. Here are some factors to consider:

  • Your comfort level with financial management: If you’re confident handling finances, you might prefer self-management. However, if the thought of invoices and budgets stresses you out, a plan manager can provide peace of mind.

Image presents When should you consider hiring a plan manager

  • The complexity of your NDIS plan: If your plan involves multiple providers and services, a plan manager can save you significant time and effort.
  • Your personal circumstances: If you have limited time, limited mobility, or cognitive challenges, a plan manager can be a huge help.

There’s no right or wrong answer. The key is to choose the management approach that best suits your individual needs and preferences.

How do you find qualified NDIS plan managers?

Finding the best NDIS plan manager requires some research. Here are some resources to get you started:

  • The NDIS website: The NDIS website has a search function that allows you to find registered plan managers in your area.
  • Disability advocacy organisations: These organisations can provide recommendations for plan managers and offer general support and information.
  • Online directories: Several online directories list NDIS plan managers, allowing you to compare services and fees.
  • Word-of-mouth: Talk to friends, family members, and other NDIS participants for recommendations.

Once you’ve identified a few potential plan managers, reach out to them to discuss their services and experience.

What qualities should you look for in a plan manager?

When choosing a best NDIS plan manager, consider the following qualities:

  • NDIS registration: Ensure the plan manager is registered with the NDIS Commission.
  • Experience with your disability: Look for a plan manager who has experience working with participants with similar disabilities.
  • Strong communication skills: Clear and open communication is crucial. Choose someone you feel comfortable talking to and who explains things simply.
  • Accessibility: Consider how easily you can contact the plan manager and whether they offer communication methods that suit your needs.
  • Technology proficiency: Look for a plan manager who uses technology effectively to manage budgets and reports.
  • Positive attitude and person-centred approach: Choose a plan manager who is passionate about supporting people with disabilities and who prioritises your goals and aspirations.

How do you interview and choose the best NDIS plan manager?

Once you’ve shortlisted a few potential plan managers, it’s time to conduct interviews. Here are some tips for a successful interview:

  • Prepare questions in advance: Consider your specific needs and priorities. Ask about their experience, services offered, fees, communication style, and complaint resolution process.
  • Schedule a phone call or video meeting: This allows you to assess their communication style and personality.
  • Be clear about your expectations: Explain your NDIS plan, goals, and preferred communication methods.
  • Ask for references: Contact references to get their experience with the plan manager.

After the interviews, take some time to compare your options. Consider which plan manager you feel most comfortable with, who best understands your needs, and who offers the services and support that align with your priorities.


Choosing the best NDIS plan manager is an important decision that can significantly impact your NDIS experience. Unlocking the value of plan management, reflecting on your unique needs, and implementing these expert tips will put you on the fast track to finding the perfect partner to support you on your NDIS journey.

Australian Disability Services can help!

At Australian Disability Services, we understand the importance of having a qualified and experienced plan manager by your side. We work with a network of registered plan managers across Sydney who are passionate about supporting people with disabilities. Our team can connect you with a plan manager who meets your specific needs and preferences, ensuring you can maximise your NDIS funding and achieve your goals.

Contact us today for a free consultation and let us help you find the best NDIS plan manager for a smoother and more fulfilling NDIS journey.